A useful delivery enquiry includes the consignment number, booking date, sender and receiver details, and a concise description of the issue.
Check tracking first
Review the latest status on the official tracking page and note the date of the last update.
Prepare supporting details
Keep the receipt, tracking number and relevant address details. Explain the issue in chronological order and avoid sharing sensitive information publicly.
Submit through official support
Use the India Post grievance page and save the complaint reference for follow-up.
Availability, charges and scheme conditions can change. Confirm current details with India Post.
