A passbook helps account holders review recorded transactions. Check entries regularly and contact the branch if a transaction appears incorrect or missing.
Review entries
Compare passbook entries with your own deposit and withdrawal receipts. Check dates, amounts and transaction descriptions.
Report a mismatch
Keep the passbook and relevant transaction slips ready and ask the post office branch to review any discrepancy.
Protect account information
Do not share account numbers, OTPs, passwords or passbook images publicly. Use official banking channels for account assistance.
Confirm current product rules and account procedures with the relevant post office.
