Postal services guide
Reviewing account entries regularly helps identify missing credits, unexpected debits or details that need clarification. Use the passbook or official account channel to check your records.
Review your account record
- Check transaction dates and amounts
- Match deposits and withdrawals with receipts
- Review interest entries when posted
- Compare the closing balance with your own records
If something does not match
Visit the account-holding post office with the passbook and supporting receipt or transaction reference. Ask for a verification and keep the acknowledgement.
Account safety
Never share OTPs, passwords or PINs with unknown callers. Use official India Post banking channels for account support.
Official sources: India Post · Net banking · Help and grievance information.
