India Post practical guide
Postal Life Insurance customers should use the official PLI portal and verified contact channels for policy-related information. Keep policy documents and registered contact details up to date.
Before signing in
- Use the official PLI customer portal reached from India Post’s website
- Check that the web address is correct before entering details
- Keep your policy number and registered contact information available
- Never share an OTP or password with another person
If policy details are not visible
Check the entered policy information and contact the relevant PLI office or official help channel. Keep screenshots or reference numbers for your own records.
Official portal
Use the PLI customer portal and official forms page for current services and document requirements.
Official links: India Post · PLI FAQs · PLI forms.

