Use official tracking and support channels for delivery questions. Be cautious of unsolicited messages asking for payment, OTPs or personal information.
Use official tracking
Check parcel updates only through the official India Post website or trusted official channels.
Protect private information
Do not share OTPs, passwords, full identity details or payment credentials with callers or message senders claiming to be delivery staff.
Verify unexpected payment requests
If a message asks for an unusual fee or directs you to an unfamiliar link, verify it with the post office before taking action. Keep the booking receipt for reference.
Confirm current service conditions and restrictions with India Post before dispatch.
