इस लेख का फोकस: पहले से दर्ज complaint का follow-up
यह page grievance reference, submission date, replies और follow-up records व्यवस्थित रखने पर केंद्रित है। नई missing-parcel enquiry शुरू करने के लिए Lost or Missing Parcel Enquiry Guide देखें।
Postal services checklist
If a postal service issue needs follow-up, a concise timeline and supporting documents make it easier to explain what happened and what response is pending.
Create a complaint record
- Write the date and a short description of the issue
- Keep the consignment number or account reference where relevant
- Save the booking receipt and tracking history
- Record the grievance reference number and submission date
Follow up through official channels
Use the official India Post grievance information page and quote the existing reference number. Add new facts rather than submitting repeated complaints without context.
Protect personal information
Do not share full addresses, account details, identity documents or OTPs in public posts or with unknown callers.
Official resources: India Post · Grievance help · Track consignment.
📚 Related Postal Guides
Official complaint time limit: India Post की मौजूदा Complaint Registration Guidelines के अनुसार, किसी service से जुड़ी complaint prescribed delivery norm समाप्त होने के बाद और transaction की तारीख से 60 दिनों के भीतर दर्ज की जा सकती है। Applicable service norm पहले जाँचें; यह 60 दिन delivery की गारंटी या complaint resolution deadline नहीं है। Official guidelines.
