इस लेख का फोकस: missing parcel enquiry के लिए records checklist
यह छोटा checklist page केवल वे records बताता है जिन्हें post office से संपर्क करने से पहले तैयार रखना चाहिए। पूरी missing-parcel enquiry और complaint प्रक्रिया के लिए India Post Lost or Missing Parcel Guide देखें।
India Post guide
If a parcel has not arrived as expected, first check the official tracking record and gather the booking details. A missing scan or delay alone does not establish the final delivery outcome.
Collect these records
- Consignment number and booking receipt
- Booking date and originating post office
- Recipient’s complete address and PIN code
- Tracking events with dates
- A brief timeline of any contact already made
Raise an enquiry
Contact the booking or destination post office, or use India Post’s official grievance channel. Keep the enquiry reference and follow-up dates.
Stay alert
Do not respond to unsolicited messages asking for OTPs, passwords or unofficial fees to release a parcel.
Official source: India Post website · Help and grievance information · Consignment tracking.
